Privacy Policy
How we collect, use, and protect your information.
SMARTHAUS Privacy Policy
Effective Date: December 1, 2023
Last Updated: February 10, 2026
1. Introduction
SMARTHAUS (“we,” “us,” or “our”) is committed to protecting your privacy and handling your information in a transparent and responsible manner.
This Privacy Policy describes how we collect, use, disclose, protect, and process information through websites owned and operated by SMARTHAUS (the “Site”) where this Policy is posted.
This Policy applies only to information collected through SMARTHAUS-owned websites on which it appears. It does not apply to:
- Third-party platforms or services
- Websites operated by partners, affiliates, or franchisees
- Social media platforms
- Information collected offline (e.g., phone or in-person interactions)
- Other SMARTHAUS digital properties where this Policy is not posted
If you access third-party websites through links on our Site, their privacy practices govern your information.
2. Information We Collect
We collect information in the following categories:
A. Information You Provide Directly
You may provide information when you:
- Request information or services
- Contact us
- Subscribe to updates
- Submit inquiries
- Apply for partnerships or advisory services
- Interact with SMARTHAUS products or tools
This information may include:
- Name
- Email address
- Phone number
- Company name
- Title or role
- Any other information you voluntarily submit
B. Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring URLs
- Date and time of access
This data may not identify you directly but may be combined with other information.
C. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Improve Site functionality
- Understand user behavior
- Enhance performance
- Personalize experience
- Measure marketing effectiveness
You may configure your browser to reject cookies. Some features of the Site may not function properly if cookies are disabled.
D. Third-Party Analytics
We may use third-party analytics services (such as Google Analytics) to evaluate Site performance and usage patterns. These providers may use cookies or similar technologies to collect information.
You may opt out of certain tracking mechanisms through your browser settings or provider opt-out tools.
3. How We Use Information
We use collected information to:
- Provide requested services or information
- Respond to inquiries
- Improve Site functionality and offerings
- Maintain security and operational integrity
- Prevent fraud or misuse
- Comply with legal obligations
- Send communications consistent with your preferences
- Conduct internal analytics and business operations
We do not sell personal information.
4. How We Share Information
We may share information in the following circumstances:
A. Service Providers
We engage third-party service providers to support hosting, analytics, communications, infrastructure, and operations. These providers are contractually required to protect information and use it only for authorized purposes.
B. Corporate Transactions
If SMARTHAUS undergoes a merger, acquisition, restructuring, or asset transfer, information may be transferred as part of that transaction.
C. Legal Requirements
We may disclose information when required to:
- Comply with law, court orders, or legal process
- Protect our rights or property
- Prevent fraud or unlawful activity
- Protect users or the public
D. Aggregated or De-Identified Information
We may share aggregated or de-identified data that cannot reasonably identify an individual.
5. Third-Party Applications
If you authorize a third-party application to access or interact with SMARTHAUS systems, you acknowledge that information may be transmitted through that third-party platform.
SMARTHAUS is not responsible for the privacy practices or data handling of third-party applications.
6. Your Choices
You may:
- Opt out of marketing communications
- Adjust cookie settings
- Request corrections to your personal information
To exercise these rights, contact: privacy@smarthausgroup.com
Do Not Track
Due to the lack of a uniform industry standard, our Site does not currently respond to browser “Do Not Track” signals.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
Retention periods vary based on the nature of the data and applicable law.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
No system can guarantee absolute security, and we cannot ensure the security of information transmitted over the internet.
9. Children's Privacy
This Site is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information, please contact us so we may take appropriate action.
10. International Users
SMARTHAUS is headquartered in the United States. Information may be processed and stored in the United States.
By using this Site, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
11. Governing Law
This Privacy Policy is governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by a revised “Last Updated” date at the top of this Policy.
Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
SMARTHAUS
privacy@smarthausgroup.com